LEAD 205 Managing Interpersonal Comm
Employers have cited the high need for effective interpersonal communication skills among college graduates in surveys over the last twenty years. Communications skills are basic to developing a positive workplace, teamwork, sales, and productivity. Such skills include not only knowing how to state information and opinions in a way others will hear them, but also encouraging two-way communication through effective listening. This course will enable users to reflect on their own communications skills and create self-growth plans for improving them.