BUSN 545 Managing Change
Action learning in organizations typically results in planned organization change. This might include changes to strategy, structure, processes and/or people. This course helps managers learn theories and techniques for managing planned change in their organizations. It begins by helping managers to diagnose what needs to be changed in their organization. It then helps managers to identify the individual, organizational and environmental forces for and against their planned change and to estimate the relative strength of each force. It introduces managers to a number of practical models that can guide them in planning, implementing, monitoring and evaluating planned organization change. It helps managers to examine both first order and second order change and discusses ways to avoid and/or manage resistance to change. The course helps managers to consider what needs to be done to ‘refreeze’ their organization in their new state, while at the same time keeping it responsive to continuous change. Finally, managers will reflect on Christian business ethics and moral leadership in organizations.Prerequisite: MGT500